ZOVANTA SOFTWARE / KNOWLEDGEBASE

Forovanta starter • beta.156e

Mention another member without exposing internal IDs

Where: Topic/reply editor or chat

Before you start

A mention’s internal account identifier is used for correct matching; it should not appear as raw visible @"Name"#identifier syntax. A mention is public text, not a private message. Notification delivery also follows the recipient’s account settings.

Step by step

  1. Type @ and begin the member’s username.
  2. Choose the intended member from autocomplete when offered.
  3. Post, then inspect the displayed mention and its profile destination.

Settings and behaviour

A mention’s internal account identifier is used for correct matching; it should not appear as raw visible @"Name"#identifier syntax. A mention is public text, not a private message. Notification delivery also follows the recipient’s account settings.

Check the result

Reload and confirm the saved result using the same account. For private or paid content, also check the intended audience without sharing your session.

Common questions and troubleshooting

Raw ID visible: record the exact release, composer and small example for staff; do not manually edit database IDs. No notification: verify the actual mention selection and recipient’s notifications-off state.