ZOVANTA SOFTWARE / KNOWLEDGEBASE

Forovanta starter • beta.156e

Create subscriptions and comparison tables

Where: Admin → Members → Rewards & support → Subscriptions

Before you start

Plan display, a pending request and a paid order are separate records. A request is not payment proof. The second displayed plan receives the popular-choice badge. Comparison values true and false draw ticks/crosses; text is printed as written and an empty cell is a dash.

Step by step

  1. Set Account type tabs, Comparison table, Paid registration only, Members may request a plan and Layout as appropriate; Save plan settings.
  2. Add an account type with name, price, billing label (month/year/one time), tab key, accent, icon, position, visible state, description and feature lines.
  3. Add comparison bands and feature keys/labels; enter each plan’s cell values and Save comparison grid.
  4. Configure integrated payments before offering automatic checkout.
  5. For a manually approved request, locate the member under Members on a plan and set the plan/status to Active; use Pending for an unconfirmed request.

Settings and behaviour

Plan display, a pending request and a paid order are separate records. A request is not payment proof. The second displayed plan receives the popular-choice badge. Comparison values true and false draw ticks/crosses; text is printed as written and an empty cell is a dash.

Billing labels describe the plan; do not assume selecting “per month” creates a provider recurring mandate. Review the actual integrated checkout/order behaviour before selling recurring access. A board with no ready provider can accept requests only when the request option is enabled.

Check the result

Inspect Upgrade as guest/member, verify visible order/comparison values, then run a provider sandbox purchase before selling live access.

Common questions and troubleshooting

No Buy option: check board payments, provider readiness and plan visibility. Requested plan not active: staff confirmation or verified payment is still required.