ZOVANTA SOFTWARE / KNOWLEDGEBASE

Forovanta starter • beta.156e

Create, edit and suspend member accounts

Where: Admin → Members → Accounts → Users

Before you start

Account roles and user-group memberships are different. The role determines the account’s administrative identity; groups add category access and display banners. Username policy applies when a username is created or changed, while an unchanged legacy name is exempt.

Step by step

  1. Search for the member by name or email, or choose New user.
  2. For a new account enter its username, email, role and password, then Create user. Nothing is emailed automatically.
  3. For an existing account use Edit to update display name, username, email, title, location, website, bio or signature; Save user.
  4. Use the row’s verified/suspension controls only after confirming the correct account.
  5. Use Set password for a password reset; enter and confirm it, then tell the owner through a trusted channel and ask them to change it.

Settings and behaviour

Account roles and user-group memberships are different. The role determines the account’s administrative identity; groups add category access and display banners. Username policy applies when a username is created or changed, while an unchanged legacy name is exempt.

“Notifications off for this account” is for bot/shared accounts that act but do not read notifications. Ban by email/IP can suspend multiple matching accounts; the operation exempts your own account and other administrators. Verify the target scope before using a shared address or network. Do not share a temporary password in a public topic.

Check the result

Use a separate ordinary test account to verify profile updates and suspension effects. Confirm no unrelated accounts were changed.

Common questions and troubleshooting

Cannot save a renamed account: check username length policy and uniqueness. No notification list for a bot: review its notifications-off setting. Groups did not change with a role edit: manage memberships separately.