Use chat rooms, mentions and rules

Where: Resources/navigation → Chat

Before you start

A staff-only room is not an ordinary public room. Global chat availability, group Chat permission, mutes/bans and rate limits all affect sending. Chat is not a support ticket or guaranteed instant staff response.

Step by step

1. Sign in and choose an available room.
2. Read Chat rules before sending.
3. Write within the message limit; use @username for a mention and supported file sharing where offered.
4. Use the chat settings/collapse controls to adjust its display.

Settings and behaviour

A staff-only room is not an ordinary public room. Global chat availability, group Chat permission, mutes/bans and rate limits all affect sending. Chat is not a support ticket or guaranteed instant staff response.

Check the result

Reload and confirm the saved result using the same account. For private or paid content, also check the intended audience without sharing your session.

Common questions and troubleshooting

Offline/no room: staff must enable chat/create a room. Cannot send: compare mute/ban, group capability and length/rate limits.