ZOVANTA SOFTWARE / KNOWLEDGEBASE

Ad Manager Pro • 1.0.0-beta.27 • supplied starter package

Approve ads and reconcile orders

Where: Advertise → Administration → campaigns and Orders

Steps

  1. Open the pending campaign and inspect destination, files and selected slots.
  2. Approve acceptable content, or reject with a clear reason (up to 1,000 characters).
  3. For a paid order wait for verified provider confirmation; a successful return page alone is insufficient.
  4. If pending, use Orders → Check payment and inspect the result.
  5. Keep the existing addon scheduler running for bounded reconciliation batches.

Check the result

A campaign starts only when approval, payment, dates and capacity all permit it. An approval clears the old rejection reason.

If it does not work

A customer returning from a payment page is not proof of a signed webhook. Preserve order/provider event IDs and investigate the configured integration rather than marking arbitrary browser data paid.